Hit the road on your bike and enjoy 24/7 bike assistance

Name: Bike : Roadside Bike assistance all year long in Belgium and abroad
Brand: Redion Belgium
Price: 52.00 EUR

Main guarantees and exclusions

The complete and detailed cover is in the general terms and conditions; the IPID summarises it.

Covered

Coverage in Belgium and neighbouring countries
Breakdown assistance in case of breakdown, crash, theft, …
Psychological assistance after an accident
Transport solution in case of family emergency
Refund of medical costs abroad up to €12,500
Repatriation of the injured person
Legal assistance after an accident

Not covered, or limited

Individuals not domiciled in Belgium
Vehicles with an engine capacity of 50 cm³ or more
Waiting period of 5 days for some issues
Replacement bike if immobilization abroad

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The benefits in detail

Amounts, conditions and franchises, guarantee by guarantee.

Repatriation of the injured or sick person > Cover only applicable in Belgium and neighboring countries.

Reimbursement of medical expenses abroad > Up to €12,500 per person and per event.

Breakdown and towing service for your cycle starting on your doorstep > Up to €200 in expense reimbursement.

Intervention in case of breakdown, accident, theft and flat tire > No intervention in the event of repeated breakdowns caused by a lack of bicycle maintenance.

Download our application for Belgium and Europe

A solution for breakdown or travel assistance without having to go through an operator

Geolocation makes it possible to send the nearest mechanic for roadside assistance with just one click

Follow each step of the assistance live on the app

Pre-contractual information

The IPID sheet contains a summary of the main guarantees. For a complete and detailed overview, please refer to the general terms and conditions. Before subscribing, please read the general conditions and IPID documents. For all your questions, you can also contact our customer service department by phone at +32 (0)2 541 91 91.

Redion Insurance is a contract governed by Belgian law. Any decision to take out insurance must be based on a thorough examination of the information sheet and general conditions. These documents are available free of charge on our website or in our offices. In the event of a complaint, you can contact Redion for the attention of Complaints Officer, Cantersteen 47, 1000 Brussels, complaints.be@redion.com. If you are not satisfied, you can contact the Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels, www.ombudsman-insurance.be. Redion Belgium, VAT BE 0738.431.009 RPM Brussels, Cantersteen 47, 1000 Brussels, Belgian branch of Redion SA, an insurer under French law with its head office at 89, rue Taitbout, 75009 Paris, France (451 366 405 RCS Paris).

Product sheet IPID General conditions Precontractual information