Via my Customer area
Log into your Customer area, click on the button “See more” of your contract and find your travel certificate below “My documents”.
Where can I download a travel insurance certificate?
A travel insurance certificate is a document proving that your medical expenses and/or repatriation are covered. This certificate is often essential when applying for a visa to enter a specific country (Cuba, Algeria, etc.).
Write us
If you are unable to log in or make your request in the Customer Area, please send us the request via the link below. Please note that this request will be processed manually and will take longer.