Question 1

What does travel insurance cover?

Accepted Answer

The basic coverage of travel insurance includes, among other things:
Medical assistance, reimbursement of medical expenses, medical repatriation
Early returns in case of problems at home
The organisation of the visit to the traveller hospitalised abroad
Financial compensation for the days you had to spend abroad in the event of an early return
Baggage insurance in the event of loss or damage to baggage (Optional)
Trip cancellation insurance (Optional)
Assistance for your vehicle in the event of a breakdown or accident (Optional)
…
You can count on the help of Redion 24 hours a day, 7 days a week.
Find the best plan that suits your travel needs.

Question 2

Why take out travel cancellation insurance?

Accepted Answer

Cancellation insurance is a protection that allows travellers to be reimbursed in the event of cancellation of their trip. It is often included in organised trips, but can also be taken out separately. The conditions vary according to the insurers, but in general, the cancellation insurance covers cases of force majeure such as illness, accident or death.
Most cancellation insurance covers a specific trip and cannot be invoked for cancellations made a few days before departure. It is important to check the General Conditions of the insurance before taking it out in order to know how long before the start of the trip it is applicable and to know the events covered.
Redion has created the NoGo cancellation insurance which, depending on the type of contract chosen, covers all your trips for an entire year or a specific trip.

Question 3

What is not covered by travel insurance?

Accepted Answer

When purchasing travel insurance, it is important to know what is covered and what is not. Some contracts only cover unforeseen medical expenses, while others also cover lost luggage or trip cancellation. It is sometimes also possible to cover the vehicle when travelling within Europe.
Some costs are never covered by travel insurance. For example, Redion does not cover costs related to pregnancy, pre-existing medical conditions or elective surgery. The assistance contract also does not cover costs incurred as a result of illegal activity or alcohol abuse.
It is important to know the coverage of your contract in order to be sure that you have the best protection. Check our website to find out what coverage our contracts cover.

Question 4

What types of travel insurance are there?

Accepted Answer

There are two main types of travel insurance: term insurance and annual insurance.

Short-term (or temporary) travel insurance is usually purchased for a single trip and provides coverage for the duration of that trip.
The annual travel insurance, meanwhile, covers the beneficiaries during all their trips during the year. This type of travel insurance is often purchased by people who travel frequently or have multiple trips planned.
Both types of travel insurance offer protection against different types of risks, including medical emergencies and vehicle technical assistance (breakdown) in Europe.

Annual travel insurance also offers optional coverages such as trip cancellation insurance, which reimburses you for expenses if your trip is cancelled due to illness or other unforeseen event, and baggage insurance, which reimburses you for luggage. lost or damaged. Some will even intervene in the event of theft or loss of sports equipment.
Redion is one of the main providers of travel insurance and offers a wide range of assistance formulas adapted to all traveller needs. Before you pack your bags, be sure to research your travel insurance options and choose the policy that's right for you.
We offer annual assistance contracts, and temporary contracts covering a single trip, including ski destinations.

Question 5

What type of travel insurance do I need and what does it cover?

Accepted Answer

There are a wide variety of travel assistance contracts available for all types of travellers. The type of contract you need will therefore depend on your specific needs.
If you are concerned about cancellation fees or other expenses related to changes in your travel plans, cancellation insurance may be a good option for you.
If you are worried about the costs of medical expenses you may incur on your trip, choose assistance that has high medical coverage. In some countries where medical costs are very high (such as the USA), this coverage is essential.
There are also contracts that cover the loss or theft of luggage.
Purchasing travel insurance can be essential to protect you against unexpected events that may occur during your trip.
Redion offers a variety of travel insurance policies to meet your needs. Whether you're looking for full coverage or basic coverage, we have options to suit your budget.

Question 6

In what travel formulas can I subscribe a roadside assistance all over Europe ?

Accepted Answer

We can offer vehicle breakdown assistance in Europe in our annual travel assistance formulas (travel assistance and breakdown assistance) or in our Drive packages (breakdown assistance only).

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