At a glance
A stable, secure internet connection is essential at home. What should you do if you have IT problems? Redion launches Safe & Connected
Nowadays, everyone is connected, everywhere, all the time.
Staying in touch digitally with parents, children or friends has become very important.
Following classes remotely has become the norm for many students.
Many people work remotely using their personal computer without being able to call on IT support if something goes wrong.
For many, the shift to this new lifestyle hasn't been easy. And once the lockdowns are over, we can expect remote working to become a new reality.
The whole family is connected
However, this new reality goes hand in hand with the intensive use of every remote communication tool (PC, iPad, smartphone…).
As a result, every family member is sometimes busy in their own corner, which requires a sufficient and stable internet connection for everyone.
"Help! No connection"
What happens if this connection is interrupted?
What if the device you're using is corrupted, hacked, breached by an outside system, and you don't have IT support from your employer? How do you guarantee your cybersecurity?
What should you do if you're faced with identity theft or the theft of personal data?
IT help to stay safely connected
In response to these questions and concerns, Redion Belgium has launched a new IT assistance product called "Safe & Connected". Here are its main features.
The "Safe & Connected" assistance product protects you in the event of:
- a connection problem or IT breakdown: an IT helpdesk gives you remote advice, an IT specialist comes to your home to try to fix the problem, or, where applicable, you can have access to a replacement device or a co-working space.
- a crash or virus infection on your PC: a specialist comes to your home to try to fix the problem and clear your PC of the viral threat.
- an IT security or cybersecurity issue: we give you access to an IT protection platform that includes prevention, monitoring and an alert system.
... and also provides...
- legal assistance following online harassment or data theft
- psychological support following online harassment or data theft
- help with getting an internet connection following a hospital stay.
For more information about the Safe & Connected assistance product, click here.\
