During this period, many clients are requesting refunds for their temporary policies because their trips have been cancelled due to the COVID-19 pandemic.
We have introduced a voucher scheme that allows clients to reactivate their policy at a later date.
Simply send us an email at corporate.be@redion.com, and we will send the voucher to your client.
This voucher remains valid for one year. This means that if, for example, we issue the voucher on 8 May 2020, the client can reactivate their policy until 7 May 2021, even if their trip is scheduled for a later date.
If you have any further questions, we will be happy to assist you via our dedicated broker hotline: +32 2 533 78 48.